Event Coordinator | Wayland

Summary 

We’re seeking a passionate and detail-oriented Event Coordinator to join our Terrain Events team. You’ll work closely with the Events Manager to ensure smooth, elegant event execution — serving as the lead on-site contact for clients, vendors, and staff while upholding our brand’s high standards of service and hospitality.

Responsibilities

Event Execution & Guest Experience

• Lead day-of operations and adhere to event timelines; 

• Brief and support FOH staff with assigned duties and completion of side-work during set-up and breakdown of events

• Serve as a warm, professional host for guests and clients

• Greet, direct, and manage vendor specific logistics and timelines

• Maintain real-time communication with staff, vendors, and clients

Team Leadership & Communication

• Act as day-of point person, delegating with clear and prompt communication to staff under Events Manager’s direction

• Support FOH/BOH teams closely; assist with kitchen by performing as expo during dinner service (supplemental training provided) 

• Organize and communicate all guest needs and changes efficiently (e.g. dietary notes) 

Event Prep & Closeout

• Lead and assist with event setup, transitions, and teardown

• Ensure venue, rentals, and decor are used and cared for properly

• Track supplies and notify management for reorders 

• Complete end-of-shift reports and checklists to ensure closing procedures as outlined by Event Managers

Compliance & Safety

• Ensure compliance with alcohol service and health/safety guidelines, particularly those prohibiting service to minors and intoxicated persons

• Monitor and report guest conduct issues or incidents to management

Qualifications

• 1–2 years in event coordination, planning, or hospitality operations

• Strong interpersonal and written communication skills

• Exceptional multitasking, delegation, and problem-solving ability

• Professionalism in high-pressure environments

• Adheres to our event attire presentation for proper dress code

• Familiarity with Terrain’s brand and aesthetic preferred

• Ability to interpret event timelines, diagrams, and service cues

• Comfortable with formal event moments (speeches, dances, etc.) 

• Must be available for weekends, holidays, and extended shifts

• Valid alcohol service certification (RAMP training provided if needed)

• Lift up to 50 lbs, able to stand/move for 8–10 hours, and work both indoors and outdoors.

• Reliable transportation and punctuality required

Why Work With Us?

• Gain experience in high-end, large-scale events

• Work in beautiful, creative settings rooted in craftsmanship and supported by a collaborative, hospitality-focused team culture

• Become part of the URBN family (Terrain, Anthropologie, Free People, Urban Outfitters) with opportunities for growth, cross-training, and advancement 

• Enjoy employee perks, discounts & benefits across all URBN brands

Benefits

Eligible full-time employees enjoy access to URBN’s competitive benefits package, including:

• Medical, dental, and vision insurance

• Paid Time Off (PTO)

• 401(k) with retirement savings plans

• ➡ Learn more: urbn.com/work-with-us/benefits

URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.