Catering Manager

We’re seeking a passionate and detail-oriented Catering Manager to join our Shop 543 Events team. You will work hand in hand with internal teams to reach monthly, quarterly, and yearly goals through the successful execution of internal catering and events. 

• • Planning of all catering from the start to the execution including all logistics. Monitoring the planning process of all team extensions involving back of house and front of house personnel.

  • Monitor catering platforms to ensure prompt response to introductions, client correspondence and inter-team correspondence. Monitor the correspondence, language, accuracy of information and timely response.

  • Creating detail-oriented timelines, menus, and lists to clearly outline costs and procedures for all requests while maintaining the URBN aesthetic based on each brand.

  • Monitoring the performance and standards of all team extensions.

  • Responsible for coordinating with contractors during the event including music, floral, beverage, photographer, and all other necessary vendors.

  • Building and maintaining customer relationships; fostering a positive relationship based on impeccable customer service.

  • Providing clear and prompt communication with guests through the planning process and acting as a point person the day-of the events.

  • Ordering and COGS reconciliation of all alcohol and foods program needs under the supervision of the General Manager and Executive Chef. 

  • Ensure health and safety measures and liquor laws are obeyed, particularly those prohibiting service to minors and intoxicated persons.

  • Work with General Manager and Executive Chef to reach monthly, quarterly, and yearly events goals through routinely scheduled meetings.

• A minimum of 3 yrs. experience in a comparable event planning and execution environment 

• Strong interpersonal and written communication skills 

• Exceptional multitasking, delegation, and problem-solving ability 

• Professionalism in high-pressure environments 

• Must be available for weekends, holidays, and extended shifts 

• Valid alcohol service certification (RAMP training provided if needed) 

• Lift up to 50 lbs, able to stand/move for up to 10 hours, and work both indoors and outdoors.

Why Work With Us? 

• Work in beautiful, creative settings rooted in craftsmanship and supported by a collaborative, hospitality-focused team culture 

• Become part of the URBN family (Terrain, Anthropologie, Free People, Urban Outfitters) with opportunities for growth, cross-training, and advancement  

• Enjoy employee perks, discounts & benefits across all URBN brands 

Benefits 

Eligible full-time employees enjoy access to URBN’s competitive benefits package, including: 

• Medical, dental, and vision insurance 

• Paid Time Off (PTO) 

• 401(k) with retirement savings plans 

• ➡ Learn more: urbn.com/work-with-us/benefits

URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.